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How to order your portrait

 

To order a portrait, simply  e-mail  a large file, high quality photograph, and if possible send a few photos as this 

will be helpful for me to capture the personality and character to create a detailed portrait for you.

Please read our "Picture Material" page.

Also, you are most welcome to let me know of any special requirements, size and medium you wish for your portrait.

After receiving your information I will send you a conformation and/or any pre-drawings (if needed).


You can also mail your photos to me, together with our provided  order form.

A deposit for the artwork can be made with our provided PAYPAL Button (credit card).


We accept payments with PayPal or check 

  On our our online-store you will be able to use our provided payment buttons.  

PayPal  is accepting most major credit cards. 

  If  you prefer to be billed through PayPal, your invoice will come directly from PayPal allowing you to use 

your credit card without having to provide that information to us directly.


When you place your order we do require aprrox 50 % as deposit, balance will be due when you project is finished.

For any questions please use our contact form or phone 505-891 7289


How to order

    Step 1. Send us your request, info, size, background etc.

    Step 2. We will confirm your order and answer any open questions.

    Step 3. Please make your deposit.

    Step 4. As soon as we received all your detailed information we will start painting or drawing 

                 your custom portrait.

    Step 5. When the art work is finished we will send you via e-mail or mail a digital picture.

    Step 6. Please make your final payment and we will send you the original artwork.


 COMPLETION OF ARTWORK

 

 Due to our current workload of custom orders, when you place your order please be aware of the following completion time 

 schedule for our artwork – towards the Christmas season the time frame may be extended.

 

 Sm. keepsakes – horse plaques, portrait on glass ornaments  etc ….                       2- 5  weeks

 Portrait paintings ….                                                       3 - 6  weeks

 Custom family trees…..                                                   4 - 8  weeks

 

 We are a husband & wife artist team and all of our work is 100% hand painted. Every piece of artwork we create is given much

 attention to detailing and the highest possible quality.

 We do not commission any other artists to prepare or finish our custom orders, as we like to keep the quality

 and integrity of the  paintings to our highest standards thus assuring premium artwork for you to enjoy.

 

 We thank you and all our clients for the trust and support you given us for our products, and we are very

 blessed and appreciative being able to be so productive in what we love doing most.

 


SHIPPING :
For shipping within the US we send out our items via priority mail (2-4 business days ).
International shipping can  be sent via first class mail ( 2-4 weeks) or  priority mail 7-10 business days,

 please contact us for pricing !

Terms & Conditions  

   1. An approx. 50%  is required with your order. The balance is due on completion of the artwork.
   2. Please allow 2-6 weeks for the delivery of your portrait. 

   3. We always will keep you informed on the progress of your order.
   4. Before sending the final portrait you will receive a digital photograph.

   5. After we have received your full payment we will send you the original portrait (we ship world wide)

   6. For any additional person or animal we charge an extra fee of  50.- USD
   7. We are not be liable for delays in completion of work or any delays  of delivery through the carrier due to 

       reasons beyond our control
   8. All work on this site is copyright and may not be reproduced in any form without written permission of the artist. 

 

  

  Return Policy

  We want every ML Mural Art - Heraldry Art  customer to be delighted with their purchase. We are confident that you will be happy with

  your purchase , but in the event that you are not, please contact us within 7 days of receipt of your purchase to arrange for a return.

  All shipping costs will be the responsibility of the buyer, and are non-refundable

  Custom orders are not eligible for refunds, returns or exchanges. All custom order sales are final.

 

 

 Exclusive portraits in oil or pencil drawings

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